***** done on my account

I took a cookware order from Homechoice in December 2018, which I then cancelled , however it was delivered and I told the courier guys that it was cancelled to take it back , again few days later they called me and said that they have my order again I told them it was cancelled I don't want it, later in February I received a statement from Homechoice to say that I need to pay. I didn't sign for that order and I was told to email an affidavit and I did on the 25th of February 2019 , no one is responding to me instead I am receiving SMSES to says that I need to make a payment, this is ***** , someone please get back to me and resolve this as soon as possible it's ruining my credit record my Reference number ********** 79..