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zaliebaby Z

1 reviews | Active since May 2012

28 Feb 2018, 11:43

*****, Dishonesty, and creation of accounts online/telephonically and threatning phone calls on your stupid mistakes

I'm truly and utterly disgusted at the service i have received for home choice really i always heard older elderly people saying dont buy or order from these people they are day light ******S and ****** and i didn't listen i felt let me experience my own thing they have nice things for whatever your need is. And to my 1st time experience i think F@#^k now i believe them and i should'nt have. the call centre staff are so un friendly rude and interrupt when u talk even team leaders like Zoe. i have been calling non stop to speak to a invincible Rochelle Frans who is foe ever busy and got a very kind friendly consultant for the 1st time ever called Godfrey and he assisted me to the best of his ability but my account query still hasn't been sorted out thank u Godfrey u have been amazing...BUT now i still have 2 account profiles with home choice which i don't understand how i got there and how can as system allow you to have to separate accounts how?????? i now get threatening phone calls, sms and calls mid n night early as 6am from these idiots for money sort your dams systems out and come get your stuff i don't want it like i said in the 1st complaint call made to home choice. now i have to pay a ridiculous R1500.00 to get boxes sent back to them imagine does anyone just have R1500.00 laying around to just used to post sh#^t back who does??? u quick to get it delivered with our speedy courier company as Zoe said so get ur speedy courier company to come get it back to you from my place as i don't want this sh#^#$t anymore and i have taken this up with my lawyer too ur sms, calls is really threatening my well being and i dont find it amusing......

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Replies (2)
Homechoice
Homechoice's reply28 Feb 2018, 11:44
Official

Good Day Azalia.

We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.

One of our staff members will be in contact with you shortly.

Regards

Lee-Ann

Customer Support Team

Homechoice
Homechoice's reply28 Feb 2018, 11:45
Official

Good Day Azalia

We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.

One of our staff members will be in contact with you shortly.

Regards

Sandisiwe

Customer Support Team