NK
Nwabisa K

1 reviews | Active since Oct 2017

03 Aug 2021, 15:35

***** at HomeChoice

I purchased comforter and 3 blankets in the year 2020 June and to my surprise I only received 3 blankets and later on received the comforters in August 2020. My statement came saying I owe them 14thousand which I quickly queried, during my call to their offices I was informed that someone had made another order amounting to the 14 thousand, a lady suggested I make an affidavit stating what I had received. They acknowledged my affidavit saying its at ***** department till this day a year later August 2021 my query for the incorrect amount I owe hasn't been dealt with and getting nagging calls from very rude agents. I just called them now 03 August 2021 around 15:00 and guess what!!!!!! I am still being transferred to the ***** department and when I ask I still owe R13 000 while I pay every month with no fail to pay up the R6 000 I initially owed when I purchased the 3 blankets and 3 comforters... HOMECHOICE AGENTS ARE *****STARS...….

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Replies (1)
Homechoice
Homechoice's reply03 Aug 2021, 15:56
Official
Hi Nwabisa.

Thank you for bringing this serious matter to our attention.
 
 We are urgently investigating this and believe you may have been a victim of *****.
 
 We will be contacting you to get further details from you.
 
 Thank you for your patience and understanding
 
Homechoice