***** at Homechoice

In 2014 I had an account with home choice. I paid off the account. Then in 2016 I ordered bedding but I had to return them due to small size, I never ordered anything after and my balance was Zero. August 2020 I received a message that my cellphone number was change on homechoice system. I never bothered to enquire about it since I didn’t request for change of number. Now I’ve been receiving calls that I owed. And I told them I never ordered anything. And the consultant promised to investigate the matter since last year September 2020 . I took the matter to my lawyers they’ve been trying to call Homechoice and also emailed them with no luck. I also took the affidavit to their offices in Wynberg but they never got back to me. Now I unable to get home loan because it says my account is in arrears. I’m a victim of identity ***** via Homechoice. I want my name to be cleared. I’m reporting Homechoice to Credit ombudsman and I will escalate the matter with POPI.