***** and Unsolicited Promotional Content

In March this year, I started noticing unauthorized debit order coming off my account from a company called Homechoice (never knew they existed before these debit orders). After numerous phone calls to their customer support, trying to explain to them that this is a ********** account, I had absolutely no help from them. In fact, they kept calling with promotional content.

I got my bank to assist me with this and stop these ********** debit orders.

I’m still receiving promotional calls from them even after asking them to remove me from their calling list (unsubscribe me, legally they are required to record those calls so there should be proof)

This is in breach of the Consumer Protection Act under section B - https://www.gov.za/sites/default/files/gcis_document/***.pdf And the Protection of Personal Information Act under section 68 – 69 - https://www.justice.gov.za/inforeg/docs/InfoRegSA-POPIA-act2013-004.pdf

If these calls continue I will take this matter further, you are enabling ***** with you lackluster security checks and in breach of both of the above ACTS