AJ
ANTOINETTE J

1 reviews | Active since Apr 2019

30 Apr 2019, 11:48

***** and theft at Homechoice

I have placed an order with Homechoice 25 Apr 19. After 2 days constantly following up on the status of my order i was advised to pay deposit to release my order. I was supp**** with bank details, did the transfer and was given courier driver name and number. Phoned 29 Apr19 again to understand why my order was not delivered, only to be informed that the account number is not for Homechoice. So in other words someone in Customer Service at Homechoice is commiting *****, along with the courier. Logged a call with their ***** division, heard nothing yet

0
Replies (2)
Homechoice
Homechoice's reply30 Apr 2019, 11:56
Official
Hi Antoinette.

We’re so sorry we let you down.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Lee-Ann

AJ
ANTOINETTE J's update27 May 2019, 10:27
Reviewer Update
30 Days later and still no feedback or refund