CM
Caroline M

1 reviews | Active since Jan 2019

08 Mar 2019, 11:50

***** accounts

Homechoice started calling me last year and asked me when Im paying them, I was taken by suprise because I dont have an account with them. I called them to check and they told me the goods were delivered in Bertrams, I dont even know this place. I logged a dispute last year and they promised to invistigate on the matter until today the issue is not resolved. The problem is I have been handed over to credit bereau. I cannot do anything on my side, I only discovered when I wanted to open a credit card and they said I have an outstanding amount with Homechoice. I felt its an inhouse ***** which they normally do to people.

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Replies (1)
Homechoice
Homechoice's reply08 Mar 2019, 11:53
Official
Hi Caroline.

 We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this. 

Lee-Ann  will be in contact with you shortly to assist in resolving the issue. 

Thank you.