***** ACCOUNT OPENED IN MY NAME

Since 2021 I have been battling with a ********** account opened in my name at Home choice . I have mailed their dispute department several times with all the documents needed , they rep**** saying it will take 30 to 90 days to resolve, I didn't follow it up given that TransUnion has cleared record

Unfortunatly , expirien has this data on their system flagged as if i haven't paid them for a year , affecting my credit score to the core . mind you , i do no even have a clothing account sited here yet my details are flagged for bad credit

I called them and was told that I am still on their system as a "bad Payer"....like wait , how???

Anyways , I have followed through multiple times and no one is assisting with this , i have triEd calling , dont even have airtime anymore , no solution , they keep telling me to email ***** department - THEY HAVE NOT REP**** OR BOTHERED TO RESOLVE THIS SINCE THE INITIAL MAIL

I keep getting emails that they are checking , its been a year and i am so hopeless at the moment honestly .......wish i knew who to escalate this nonsense to make it go away , im GATVOL !!!