AP
Alicia P

1 reviews | Active since Nov 2019

31 Jan 2021, 23:03

***** ACCOUNT ITS BEEN MONTHS NOW AND HAVENT BEEN RESOLVED.

LAST YEAR 19 AUGUST 2020 SOMEONE OPENED A HOMECHOICE ACOUNT USING MY DETAILS AND ID NUMBER. I DID QUERY UT WITH HOMECHOICE AND THEY SAID THAT THEY NEED TO RESOLVE THIS MATTER AS IT WILL TAKE 90 DAYS. ITS NOW STARTING FEBRUARY AND I HAVE SENT VARIOUS EMAILS ASKING THEM FOR FEEDBACK AS THIS IS A ********** ACCOUNT AND ITS A SERIOUS PROBLEM AS ITS AFFECTING MY CREDIT SCORE ETC.THE PERSON WHO OPENED THE ACCOUNT ALREADY SPENT ALMOST R8000 ON THE ACCOUNT?. THIS IS REALLY FRUSTRATING AS WHY SHOULD I HAVE TO BEG FOR FEEDBACK??? ITS BEEN MONTHS NOW AND STILL IS THE ACCOUNT THATS STILL OPEN SHOWING ON MY CREDIT REPORT.

0
Replies (1)
Homechoice
Homechoice's reply01 Feb 2021, 07:50
Official
Hi Alicia.

Thank you for bringing this serious matter to our attention.
 
 We are urgently investigating this and believe you may have been a victim of *****.
 
 We will be contacting you to get further details from you.
 
 Thank you for your patience and understanding
 
Homechoice