AM
Alexandra M

1 reviews | Active since Dec 2020

29 Apr 2021, 16:21

*****

Opened up a ***** case with them. trying to get an update on the progression on the ***** case. Endless emails and calls and empty words and promises. I asked for info on the account seen as though it is "mine" and have been told they cannot disclose that info. They keep on taking money off of my account even though this is a ***** case. Taking money off of my account even though I've put a blocker on it. At my whits end and Homechoice couldn't even care. I am now taking legal action against them.

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Replies (1)
Homechoice
Homechoice's reply29 Apr 2021, 16:24
Official
Hi Alexandra.

Thank you for bringing this serious matter to our attention.
 
 We are urgently investigating this and believe you may have been a victim of *****.
 
 We will be contacting you to get further details from you.
 
 Thank you for your patience and understanding
 
Homechoice