1 reviews | Active since Feb 2015
*****
Your service is absolutely pathetic, I don't understand how you are still in business, I have been for the past 9 months been trying to close an account that was opened in my name **********ly, I receive calls on a daily from your lawyers and customer service department telling me that I need to pay, I have sent countless emails to ***> AND THE ONLY FEEDBACK I EVER GET IS THAT THE ISSUE HAS BEEN ESCALATED, but with no written response on what the issue is, how its going to be solved and when, as I type this i am on hold with one of your consultants on ***who has placed me on hold and mute for 15 minutes and is refusing for me to speak to a manager . This Account is reflecting on my credit record negatively, SORT THIS MESS OUT AND STOP HAVING COLLECTORS CALL ME, I DO NOT HAVE AN CCOUNT WITH HOME CHOICE
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
