YD
Yolanda D
1 reviews | Active since Mar 2018
14 Jul 2018, 15:50
*****
I had 3 ***** accounts opened under name. Two have been resolved. But one still stands with Homechoice. I have sent affidavit, I'D copy with 5 signatures and dispute form. But I was told I have been handed over and account in arrears
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
14 Jul 2018, 15:56Good Day Yolanda Dlamini.
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you on Monday to help resolve the issue.
Regards
Customer Support Team
Best regards,
Homechoice's reply14 Jul 2018, 15:56
Official
Good Day Yolanda Dlamini.
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you on Monday to help resolve the issue.
Regards
Customer Support Team
Best regards,
Homechoice's replyOfficial
16 Jul 2018, 08:40Good Day Yolanda Dlamini,
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.
Regards,
Customer Support Team
Best regards,
Homechoice's reply16 Jul 2018, 08:40
Official
Good Day Yolanda Dlamini,
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.
Regards,
Customer Support Team
Best regards,
YD
Yolanda D's updateReviewer Update
20 Jul 2018, 14:46Good day, I am not comfortable leaving my I'D, I don't have Homechoice account number. Few months ago I laid a complaint on your Instagram Page. I received the same reply of leaving my personal details ,but until this day no one has contacted me or rep****. Please call me if anyone is interested in helping me ***
YD
Yolanda D's update20 Jul 2018, 14:46
Reviewer Update
Good day, I am not comfortable leaving my I'D, I don't have Homechoice account number. Few months ago I laid a complaint on your Instagram Page. I received the same reply of leaving my personal details ,but until this day no one has contacted me or rep****. Please call me if anyone is interested in helping me ***