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On the 21.02.2018 someone placed an order on my homechoice account and that was not me which means it was a ********** order. As per homechoice the order was placed via sms which I never do.My argument about this is that I never received an sms stating my number has been changed and sending an sms to state that my number has changed was suppose to be the proper procedure and they would have known it wasnt me.I only received an sms stating that number after I complained.How can you (as a professional company) take an order via sms without doing any verification.I am dead sure they had many similar ********** situations before if they can tell me what's happening and what to do.My account now with homechoice has been blocked and I have been marked as suspect customer which means my whole reputations at homechoice is ruined! Please can you help.