gS
gladys S
1 reviews | Active since Nov 2016
01 Nov 2016, 16:43
*****
<p>I've placed an order telephonically on the 6th of October 2016 was told that I must send my banking details n I did send them. I started receiving massages says they believe am enjoying my order which I didn't receive when I called they said my order was dispatched on the 9th October but yet I haven't receive anything when I call for follow up they said they will get back 2 me till today I haven't receive a call or my order yet they still send me SMS. Homechoice its a day light ******* company am so not happy with their service</p>
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Homechoice's replyOfficial
02 Nov 2016, 14:04Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply02 Nov 2016, 14:04
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,