1 reviews | Active since Oct 2015
*****
I called home choice to place an order and they told me that im in arrears then I told them that I DONT OWE THEM not a single cent and they told me that I took some stuff around JUNE and those things were deliverd in pinetown and the total amount that I owe them is R22 000 so when they confirm the address its not the one that I know coz I m staying in JOBURG NOT DURBAN so the person who did this first called them and changed the address and phone number, Then they send me a DISPUTE form to fill in and submit so I did that and I called them to check if they recieved it and they said they received it and sent it to their department to do an investigation and they said they gonna call me but they never called, I kept on calling and they keep on telling me the same story and this thing is affecting my credit record because now I want to buy a house so I cant because it appears everywhere. IM SO DISAPPOINTED WITH HOME CHOICE SERVICE.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
