LJ
Linda J
1 reviews | Active since Jul 2014
20 Jan 2016, 11:57
Foutiewelike betaling
Ek het per ongeluk 'n betaling van R1314.70 in verkeerde rekening gemaak (wat alreeds klaar afbetaal is) op 24 Desember 2015. Ek het my fout agtergekom en dadelik 'n reversal by die bank aangevra wat 30 sou sou neem, dit is nou al langer as 30 dae en ek kry nie my geld terug nie. Ek sal dit baie waardeer as dit opgeneem kan word met die bestuur en ek my geld kan terugkry....baie dankie
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Homechoice's replyOfficial
22 Jan 2016, 12:15Hello lindajansen,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Homechoice's reply22 Jan 2016, 12:15
Official
Hello lindajansen,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.