Feedback!
<p>I have been phoning and emailing requesting for my balance as I would like to settle my account!</p> <p>Please, If you do not want your money, please close my account and take me off your records!</p>
Dear Miss L De Lange
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Dear Miss L De Lange
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
And yet again still no feedback!
How difficult is it to send me the balance so that I can settle my account?????????
And yet again still no feedback!
How difficult is it to send me the balance so that I can settle my account?????????