RK
Rangwane K
1 reviews | Active since Apr 2020
21 Apr 2020, 13:10
FED UP WITH HOMECHOICE/FONECHOICE /FINCHOICE
Homechoice/FoneChoice/Finchoice your customer service agents keep hanging up my calls while i keep calling numerous times to try and make arrangements regarding my accounts. I have sent emails but never received any response. The next thing my accouts will end up being in errears while your agents are unable to assist me with my account. This is how people end up in unnecessary errears because of you *********** agents. I honestly just need to pay up my acconts and partways with homechoice. Your customer service is very poor to the poorest
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Homechoice's replyOfficial
21 Apr 2020, 13:15Hi Rangwane.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
Homechoice's reply21 Apr 2020, 13:15
Official
Hi Rangwane.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice