PS
Petrihcia S
1 reviews | Active since Oct 2015
05 Oct 2015, 12:36
Fed up
I made a purchase at Home choice once last year. Since then home choice call centre in Pretoria and cape town has been phoning me at least 3 - 4 times a week. Each time I tell them to stop phoning me I am not interested in any marketing. They keep telling me that the system chooses my number. I have asked them to remove my number from the system but nobody does. I am really fed up. All option is for me to change my number and that is not fair. Somebody DO something NOW or I will make Homechoice name bad ever where. !!! FURIOUS !!!
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Homechoice's replyOfficial
06 Oct 2015, 13:11Hello Petrihcia. S,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply06 Oct 2015, 13:11
Official
Hello Petrihcia. S,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,