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vhutali N
1 reviews | Active since Oct 2010
05 Nov 2015, 11:27
\faulty"cheap material"""
bought a bed in march from home choice. <br> in a few months it started making noise, someone came to evaluate and confirmed that its not proper material on the base, base was changed in September and now in October same thing happens again. when i call them i'm told someone is going to come check it . until when do i have to deal with this problem.<br> <br> no one buys a bed to change it ever second month. and i know after few months they are going to tell me they cant do anything as it has passed the warranty. nonsense service. last time i buy anything from home choice.
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Replies (1)Homechoice's replyOfficial
09 Nov 2015, 11:20Hello vevean,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply09 Nov 2015, 11:20
Official
Hello vevean,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
