JM
Jabu M
1 reviews | Active since Dec 2016
29 Dec 2016, 08:51
False promises, Misdeliveries
<p>I am so disgusted with Homechoice , i bought a bed soloane bed on the 28/11/2016 and paid cash , today is the 29/12/2016 still have not recieved my order. When i called their call centrer they could not even provide me with the actual date when i will be recieving my order. Homechoice is a big company but the way they are carrying thier bussiness its not reputable. I will definately will not be buying from them again , and have informed my friends and family that they must not purch**** anything from them.</p>
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Homechoice's replyOfficial
29 Dec 2016, 13:57Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply29 Dec 2016, 13:57
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team