1 reviews | Active since Dec 2019
false information
I Ordered 3 items of which 2 were kids bedding and a kettle. One of the kids bedding for my boys was the" On track bedding set" and a consultant by the name of Lukhanyso advised that it came with 1 extra blanket and I should order an extra 1 because its 2 boys . when my order came the 1 blanket that was supposed to come with the bedding as he said was not there. I then requested a call back and a lady named Mikita Marlow called and I explained to her what happened. She said she will talk to her supervisor and ask for the call recording to be listened to because I was mislead by the gentlemen in order for me to order an extra blanket. till today no response have been given to me as to why this happened but when they want you to buy something from them they call immediately! I am honestly disappointed by home choice and they need to teach their stuff not to lie to people in order to get their money! WOULD I EVER RECOMMEND IT TO ANYONE??? NEVER!
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Thanks once again for your patience and understanding. I'd like to confirm, as per our telephonic conversation, that we have investigated your query, provided you with feedback and resolved this matter. Once again, we sincerely apologize for the inconvenience caused and the poor service you received. We appreciate your support, we value your feedback!
Homechoice
Thanks once again for your patience and understanding. I'd like to confirm, as per our telephonic conversation, that we have investigated your query, provided you with feedback and resolved this matter. Once again, we sincerely apologize for the inconvenience caused and the poor service you received. We appreciate your support, we value your feedback!
Homechoice
