FF
Francois F
1 reviews | Active since Sept 2017
10 May 2022, 12:35
False agreement
I paid the outstanding balance on my statement on the 6th May and got a call on the 9th to hear they did not receive any payment. Also the amount received on sms was R84 more that on my statement. I paid the difference and last night my account got debited with R127 for the installment. Every month the debit order went off as per agreement on the 10th and I got a bad credit score on ITC due to late payment but it was our agreement wen opening the account. By far the most worse service I ever received. Wil not advise anyone to make use of the accounts option from them.
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Replies (3)
Homechoice's replyOfficial
10 May 2022, 12:40Hi Francois.
. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice's reply10 May 2022, 12:40
Official
Hi Francois.
. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
FF
Francois F's updateReviewer Update
16 May 2022, 11:15As per previous complaint I have paid up my account and got a settlement letter after a week. Now I have recieved a new statement showing over the R560 still outstanding. Also the debicheck on my account is not canselled as yet.. What type of service provider are you guys actualy?
FF
Francois F's update16 May 2022, 11:15
Reviewer Update
As per previous complaint I have paid up my account and got a settlement letter after a week. Now I have recieved a new statement showing over the R560 still outstanding. Also the debicheck on my account is not canselled as yet.. What type of service provider are you guys actualy?
FF
Francois F's updateReviewer Update
01 Jun 2022, 07:30I dont know what your company is thinking but you are testing the wrong customer. My account is paid up but still is sitting with a active debi check on my account? Why will thia be?
FF
Francois F's update01 Jun 2022, 07:30
Reviewer Update
I dont know what your company is thinking but you are testing the wrong customer. My account is paid up but still is sitting with a active debi check on my account? Why will thia be?