FALSE ADVERTISING; BAD SERVICE; *********** AGENTS

I bought a Expedition luggage set for cash which cost me R899.00. The display photo shows 2 luggage bags (both look like canvas bags) PLUS A FREE GIFT OF A TOG BAG WORTH R400 . I received the luggage bag and inside was the 2nd bag which was actually a PLASTIC folded 2nd bag. The Free Gift Tog bag never arrived and despite me phoning daily since the 16 January, they have not delivered it yet, the excuse is that the system needs to release it...such bad service. I will never purchase anything from this company again. I AM STILL AWAITING MY FREE TOG BAG ON ORDER NO: ***1. If they want customers this should have been delivered the very next day.