1 reviews | Active since Aug 2023
False Advertising and worst service
I am giving 1 star because there is no zero star. Problem started when i ordered a LEAH 9 piece duvet sets which was advertised as R2799-99 in 2020. I received the duvet set but the when I received the first statement it said R5600. I called to question this but no full explanation was given. I paid a few installments and then after a while of not paying I received a call from Norman and Bisset. I told them what happened but I was still not getting any joy I ended up asking for the settlement amount and they said R6500. I paid the amount in full on 15 August 2022 and I also recieved a paid up letter because I did not want anything to do with Homechoice. Now recently I have calls from CSS attorneys claiming that I am still owing Homechoice. I have tried to call the call centre they tell me I need to call Legal department and their Legal Department never answers their phones it been a whole 6 months and I still cant get hold of them but these attorneys keep send that i need to make a payment arrangement and when I ask how much I am owing and also send the Proof of Payment and Paid up letter they tell me they will attend to the matter and then a week after that the emails start coming in and they start calling me again. This is a **** store and I want nothing to do with them. I want my name removed from the bureau because I have proof that I have paid and I know I have paid. We will discuss the false advertising another day because I have already paid their money and I want them to get off my back.
We will be contacting you to get further details from you.
Regards
Homechoice
We will be contacting you to get further details from you.
Regards
Homechoice
