1 reviews | Active since Jul 2011
FALSE ADVERTISING AND HARRASSMENT!!
HOMECHOICE, PLEASE REFRAIN FROM PHONING ME AGAIN UNTIL YOU HAVE SORTED OUT MY ACCOUNT! YOUR ARETHA OTTOMAN WAS ADVERTISED AS AN ITEM THAT HAS STORAGE SPACE AND THIS WAS NOT THE CASE! WHY AM I THE ONE PHONING TO SORT THIS OUT, BUT YOU KEEP PHONING ME 3 TO 4 TIMES A DAY EVERY SINGLE DAY OF THE WEEK???!!!! THE MOMENT I ANSWER, THE CALL IS BEING DROPPED! AT THIS POINT YOU CAN COLLECT MY FULL ORDER! IF THIS IS THE WAY YOU DO BUSINESS, I WOULD RATHER STAY AS FAR AWAY AS POSSIBLE AND HOPE PLENTY OF PEOPLE CONSIDERING TO BUY FROM YOU, READS THIS REPORT! I PHONE TO SPEAK TO A MANAGER, THEN HAVE TO HOLD FOR AN HALF AN HOUR? YOUR SERVICE DELIVERY IS DEFINITELY THE MOST DISGUSTING IN THIS COUNTRY AND I WILL NOT LEAVE THIS ISSUE HERE!
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
