False advertising

I placed my order in the early hours of the 24th of April, just after 1am.

My order was for 2 nickelodeon comforter for R599 each 1 kolby comforter for R899. 00.

You sent me an invoice with Sub total R2097.00 Delivery R217.00 Total to be paid R2314.00

I paid an amount of R2320.00 to your ABSA account on the same day - 24th of April. I received sms confirming amount.

I called on the 28th of April, spoke to Riana, who advised to send email as proof of payment.

You then sent me an sms that I owe an additional R992.05. I called customer service and spoke to Crystal who advised not to worry she will escalate and my order will be sent through.

Currently I only received the 2 nickelodeon comforters and you have canceled the kolby set. Please look into an honor the amount you advertised on your website.

You claim the nickelodeon sets had an incorrect price but amazingly you allowed me to complete the order online, even sent me an invoice to confirm the amount to be paid!

As I said I do not want a refund. I want the 3rd comforter set I paid for.

I have called you several times and onetime I have been left on hold for so long by an agent named ntombi until I ran out of airtime. And she did not bother to call me back.

It has been over a month since I placed the order and would appreciate if this was resolved as soon as possible.

Looking forward to your reply