nM
nthabiseng M

1 reviews | Active since Jun 2015

07 Mar 2016, 16:17

false advertising

Their consultant called me and offered me a deal which was a lie just to.lue me into buying and I dd buy and they billed me incorrectly and it's been.months all they do us call me for their money but they don't want to deal with my query

0
Replies (1)
Homechoice
Homechoice's reply08 Mar 2016, 13:34
Official
Hello nthabymapheto,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team