1 reviews | Active since Jan 2019
False account under my name.
I do not have an account with HomeChoice. I have never ever have an account with homechoice. On the 30the of January 2025 I received four (4) messages from Homechoice 1. HomeChoice banking details have been updated as per your request ***. 2. Miss DLAMINI, HomeChoice confirms your cell phone number change on 30/01/25. 3.2/2 Please click to upload your document: https://tinyurl.com/loh8okd OR send via WhatsApp to ***,email ***, call ***. 4. Your HomeChoice Repeat Debit Order payment has been scheduled for 25/02/25. Ref ***. I went straight to Homechoice store in Fox street JHB CBD. I was told to bring an affidavit and my ID copy which I did today, but to my surprise I was told I will be blacklisted until the investigation is over. Why am I being blacklisted?, I did nothing wrong. I also want to see the documents used to open this account and delivering the goods because the were not delivers at my place.
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team