AM
Anne M

1 reviews | Active since Feb 2016

02 Feb 2016, 16:50

Falls adverti*****t

I have bought blanket at Home Choice for the first time and I was so happy with the quality and the service and I paid them within as soon as possible by November my account was settled then, they have send me their booklet with the promotion that says order in December and start paying only month end of February since I liked their blankets I placed another order and it was delivered with the same quality and now the company Home choice they have been calling me since the end of December to ask me for payment they have been calling me none stop as if I do not want to pay them even though I bought the blanket due to their promotion of only start paying in February.<br> <br> I feel that their advertising was just a lie to get people to buy their products so that they can start harassing them with payment. So please do not ever follow this special as it is not true no matter how many times I have explained to them that I have ordered because of the payment break of starting to pay only the end of February they keep on saying their call center will call me to correct but when they call they want me to make arrangement of the money payment. So I will only start paying end February 2016

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Replies (1)
Homechoice
Homechoice's reply03 Feb 2016, 08:35
Official
Hello Anisto,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution

Best regards,