MP
Modise P

1 reviews | Active since Jan 2016

15 Sept 2022, 10:50

Failure to deliver baby bottles

I don't know how you do things but the recent messed up and poor service me and my family is receiving from home choice.

3weeks ago, my wife (K.I Nkomo) ordered tommy tippe bottles online. As shes now about to deliver. Fine your guys came, but the mistake they made, came without checking our availability and , on arrival instead of saying who the delivery was for, they just said to me they were there to deliver, and mind you your vans are unmarked , at an area where there have been break-ins.

And on top of that , one was smoking and busy admiring my car, and that morning I was from work, tired and not in a chatty mood. So I turned them away.

Fine, I let that go. Now we recently ordered bedding thinking they would bring the bottles again, but nooo only the bedding set.

So now Im upset and confused what nonsense service is being given to us. I mean we already know the bottles are available but we're give the runaround.

So here's my ultimatum, if it happens that my baby arrives and the bottles haven't, you can keep those damn bottles. Because the reason my wife ordered online was because she's very pregnant and almost due.

And on top will return all the stuff we bought from you as I left them unopened.

I take what you did personal because it means you not taking my family serious and don't give a damn about them.

3weeks for our baby's bottles? Really?

What nonsense service is this? Or is it because you hired *********** drivers ? My wife is stressed and I'm sure that's how you like it.

Had I known this before, we would've saved ourselves the trouble.

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Replies (3)
MP
Modise P's update15 Sept 2022, 10:54
Reviewer Update
Fyi, I'm the payer on her account. My wife is a housewife!!!! So saying I don't appear to be your client is a big mistake 🚮
MP
Modise P's update15 Sept 2022, 13:08
Reviewer Update
Your actions on the matter are turning out to be disappointing, ownership and empathy would've encouraged a continuous relationship, but now we feel dismayed. But nonetheless we have proof, even calls were recorded on our side.
MP
Modise P's update19 Sept 2022, 12:40
Reviewer Update
Silence is golden, but also an answer. Thanks for your non-effort to resolve our complaint. Will let the public decide✌🏾 you were given ample time to respond but didnt