CM
Chakaza M

1 reviews | Active since Jun 2009

19 Aug 2015, 12:04

Failing the orders

I have fully paid up the Home choice account in April 2015 and i was given a credit amounting to R 4000.00 into ,my account but whenever i place the order they failing me . i am not happy about this since my account is now as a current account with Home Choice ,,,why?

0
Replies (1)
Homechoice
Homechoice's reply19 Aug 2015, 12:19
Official
Hello cmabasa,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team

Best regards,