VS
Vanessa S
1 reviews | Active since Jan 2016
25 Jan 2016, 09:33
Failed to Deliver - and won't return my money!
I ordered goods in November 2015, by end January, I still had not received my goods. Bearing in mind that I paid in full in November. Despite numerous attempts to have my goods delivered and/or money refunded - STILL NOTHING! This is ****************. Client Service is atrocious - non-existent actually, the only person the \client-servicing"team is servicing is HomeChoice. <br> <br> """
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Homechoice's replyOfficial
26 Jan 2016, 11:59Hello VeeGeeS,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Homechoice's reply26 Jan 2016, 11:59
Official
Hello VeeGeeS,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution