SK
Shannon K
1 reviews | Active since Mar 2013
17 Aug 2015, 10:32
FAILED CONTACT
I am terribly disgusted in the service of your agents.<br> <br> I have called so many times, from my land line, mobile and even emailed Home choice but every time I either get contradicted or the line cuts. <br> <br> My Bed is broken, as in I can't sleep on it, The inside collapsed while turning. I'm 80KG, well under the allowed weight. <br> <br> Can some one please contact me on ***. I'm so fed up already and willing to take to social media if you do not fix this.
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
19 Aug 2015, 12:03Hello Shannon.deklerk,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply19 Aug 2015, 12:03
Official
Hello Shannon.deklerk,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,