ZM
Zandy M
1 reviews | Active since Mar 2021
22 Mar 2021, 19:32
Fail to keep their gift promises
As I wrote before Regards the gift that was supposed to be given to me after the advertised bread maker with the espresso toast and home choice promised to contact me. Since their response nothing has been said and no communication has been given to me. They fail to keep their promises.
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
23 Mar 2021, 07:41Hi Zandy.
We’re so sorry we let you down.
Speak to you soon.
Homechoice
We’re so sorry we let you down.
Speak to you soon.
Homechoice
Homechoice's reply23 Mar 2021, 07:41
Official
Hi Zandy.
We’re so sorry we let you down.
Speak to you soon.
Homechoice
We’re so sorry we let you down.
Speak to you soon.
Homechoice
ZM
Zandy M's updateReviewer Update
24 Mar 2021, 11:17Wow what an insult from home choice,they have a nerve to offer me R250 give voucher because they don't have an espresso toast. R250 with the new purchase vs R599 gift for what I already purchased does that make sense? Telling me that I reported a month later incorrect information. I called call centre a day after and I was promised that it will be delivered on the next 14 days. A week after the call centre I went to Promenade branch where I made the purchase and they told me it's on the way. So on the 13th March I wrote to helopeter blog when I saw nothing its happening they didn't call me, I than made another complaint on the 22nd and on their call back they offer me to go and buy again so they can give me R250 voucher wow fantastic they increasing sales on my expenditure. I am sorry either espresso toast as promised or similar item same price without me going to buy there again.
ZM
Zandy M's update24 Mar 2021, 11:17
Reviewer Update
Wow what an insult from home choice,they have a nerve to offer me R250 give voucher because they don't have an espresso toast. R250 with the new purchase vs R599 gift for what I already purchased does that make sense? Telling me that I reported a month later incorrect information. I called call centre a day after and I was promised that it will be delivered on the next 14 days. A week after the call centre I went to Promenade branch where I made the purchase and they told me it's on the way. So on the 13th March I wrote to helopeter blog when I saw nothing its happening they didn't call me, I than made another complaint on the 22nd and on their call back they offer me to go and buy again so they can give me R250 voucher wow fantastic they increasing sales on my expenditure. I am sorry either espresso toast as promised or similar item same price without me going to buy there again.