Factory Faulty Heater That comes back the same

<p>I oredered a Sandringham Fireplace heater with Homechoice that was delivered faulty with the flame effect not working, I reported it and it was collected to be replaced by a new one, but when I received the second one it was far from being new as it also came faulty with the heat not coming out this time and the flame effect was fixed, it looks tempered with at the back like I received something that ws just fixed and returned. I have complained again, and this time the hearter has still not been picked up and its close to a month now. My house is very cold, and Im suppossd to be paying for a heater that is not working and just dwelling in the house.</p> <p> </p> <p>Im getting reminders about payment, yet I have a heater that is not working.</p> <p> </p> <p>My reference numbers are: *** and ***</p> <p> </p>