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cynthia M
1 reviews | Active since Mar 2014
29 Oct 2015, 09:22
Factory Fault
I Bought a Mandy Base set on the 25 June 2015, Due to Renovations only opened my bed the first week of October that when I saw that the other joining stick has splinted. Called Home choice several times and what do I get bad attitude. \be patient your query was only lodged a week ago". They have a nerve to call you and tell you about special but they fail to call you and assist you with the complaints.<br> <br> I will never ever purchase from home choice again. This will be my last purchase from you also cancel my account that I have never used before because I always pay cash.<br> <br> BAD SERVICE.....!"""
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Homechoice's replyOfficial
29 Oct 2015, 11:38Hello gopelong,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply29 Oct 2015, 11:38
Official
Hello gopelong,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team