AM
Andrew M
1 reviews | Active since Nov 2017
19 Mar 2025, 17:58
Extremely poor service and unprofessional
Extremely poor and unprofessional delivery service. Keep sending me emails that my parcel is out for delivery for two consecutive days but no delivery. Have to wait for 12 hours and no communication. Very rude customer service. Will never order from them.pf
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
19 Mar 2025, 18:04Hi Andrew Makondetsa,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team
Homechoice's reply19 Mar 2025, 18:04
Official
Hi Andrew Makondetsa,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team
AM
Andrew M's updateReviewer Update
19 Mar 2025, 18:14AM
Andrew M's update19 Mar 2025, 18:14
Reviewer Update
Homechoice's replyOfficial
20 Mar 2025, 15:39Hi Andrew Makondetsa,
Please check your email as we have provided you with feedback regarding your complaint.
Regards
homechoice
Please check your email as we have provided you with feedback regarding your complaint.
Regards
homechoice
Homechoice's reply20 Mar 2025, 15:39
Official
Hi Andrew Makondetsa,
Please check your email as we have provided you with feedback regarding your complaint.
Regards
homechoice
Please check your email as we have provided you with feedback regarding your complaint.
Regards
homechoice