1 reviews | Active since Feb 2016
Excruciatingly long delivery time
<p>I purchased a luggage set online sometime in December from Homechoice. On the 17th of December 2016 i received an sms to say my order had been dispatched. Upto now i haven't received my bags and i have called Homechoie several times and they keep telling me that the bags are in their Johannesburg hub but they can't tell me when they will deliver the goods to me. I have tried explaining to them that i need the bags by a certain date but they don't seem moved by my request, the worst part is when i called them today, the lady i spoke to actually hung up on me. </p>
2 days later and no team member has been in touch with me. All i got was some auto response in my email but absolutely nothing has been done to make sure i receive my order. I even called Homechoice this morning again but still i can't get any satisfactory answer as to when i will get my parcel. They don't even know who they bgave the parcel to as they are under the impression that RTT has the parcel but RTT has told me more than once thatthey don't have it.
2 days later and no team member has been in touch with me. All i got was some auto response in my email but absolutely nothing has been done to make sure i receive my order. I even called Homechoice this morning again but still i can't get any satisfactory answer as to when i will get my parcel. They don't even know who they bgave the parcel to as they are under the impression that RTT has the parcel but RTT has told me more than once thatthey don't have it.