1 reviews | Active since May 2024
*****ers
Homechoice are a bunch of ****** and highly unprofessional. I ordered an Airbed a month ago. They had responded about a week later to say that the bed was on its way and I should receive it before 6pm.
The bed never came, no calls or communication were conducted with me to explain why. Instead when ever I would call the customer service line, whoever picked up the phone at the time would place me on hold once told them what the issue is. My emails were ignored and the one lady by the name of Nondumiso Hati even had the nerve to ask me to rate her call and yet she did absolutely nothing. Today they debite my account for the bed and I still haven't received it, what kind of Mickey mouse *****ed operation are these people running? That's *****ing by the way.. homechoice, this is the legacy you guys are creating for yourselves.
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice