A
Andisiwe
1 reviews | Active since Nov 2021
16 Jul 2024, 11:08
Enquiry on my credit score
Can you please remove the enquiry you have made on my credit report, which dropped my score after you have your unprofessional consultants calling me 24/7 . I am giving you 48 hours to dipute that and get it off my name otherwise I’ll take it further and I have all the time to do that
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Homechoice's replyOfficial
16 Jul 2024, 11:47Hi Andisiwe,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve. Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns.
If you have any further questions or need additional assistance, please do not hesitate to contact us directly. Thank you for bringing this matter to our attention.
We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve. Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns.
If you have any further questions or need additional assistance, please do not hesitate to contact us directly. Thank you for bringing this matter to our attention.
We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply16 Jul 2024, 11:47
Official
Hi Andisiwe,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve. Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns.
If you have any further questions or need additional assistance, please do not hesitate to contact us directly. Thank you for bringing this matter to our attention.
We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve. Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns.
If you have any further questions or need additional assistance, please do not hesitate to contact us directly. Thank you for bringing this matter to our attention.
We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team