JK
Jess K
1 reviews | Active since Mar 2018
01 Apr 2018, 08:48
ENOUGH IS ENOUGH!!!!!
Now I am so sick of this BS!!!! a pick was scheduled for yesterday by Lee-anne and Miriam. So the driver phoned and said they coming to pick up the chair and not the fridge. I explained to him that both items needed to be picked up and was confirmed by Lee-anne. He then got snotty with me and put down the phone in my ear!!! So once again no pick up was made and the fridge and chair is standing in my passage in the walkway waiting for collection. And all that afer I cancelled my easter weekend plans !! This is totally unacceptable and I will be taking this matter and all the recordings to my lawyer on tuesday!!
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Replies (2)0
Replies (2)Homechoice's replyOfficial
02 Apr 2018, 07:47Good Day Jess Koedyk .
We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.
One of our staff members will be in contact with you shortly.
Regards.
Lee-Ann
Customer Support Team
Best regards,
Homechoice's reply02 Apr 2018, 07:47
Official
Good Day Jess Koedyk .
We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.
One of our staff members will be in contact with you shortly.
Regards.
Lee-Ann
Customer Support Team
Best regards,
JK
Jess K's updateReviewer Update
02 Apr 2018, 08:48Lee-anne I do have the recordings. The numbers the driver phoned from are ********** 55 and ********** 861
JK
Jess K's update02 Apr 2018, 08:48
Reviewer Update
Lee-anne I do have the recordings. The numbers the driver phoned from are ********** 55 and ********** 861
