aA
akm A
1 reviews | Active since Apr 2024
20 Feb 2025, 18:42
Endless spam calls
They have been spam calling me for months on different numbers, so blocking does not help as a new one just pops up. I have told the agents REPEATEDLY that I am not interested but next day, someone else calls! This is bordering on harassment. I’ve never bought anything from them or even enquired, so where did they get my number? Wasn’t the POPI Act supposed to stop such intrusion? I’m definitely going to look into how I can lay an official complaint about this nuisance of a company. I’ve had enough.
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Homechoice's replyOfficial
20 Feb 2025, 18:52Hi akm akm,We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team
Homechoice's reply20 Feb 2025, 18:52
Official
Hi akm akm,We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team