SK
SISITHA K

1 reviews | Active since Jun 2024

05 Jun 2024, 09:47

empty promises from HOMECHOICE give me back my money

I bought a couch at home choice for 15 thousand rands they waited 2 or 3 years to tell me they didn't have the couch but still they don't want give me back my money so i can get a new couch for my self

0
Replies (3)
Homechoice
Homechoice's reply05 Jun 2024, 09:57
Official
Hi Sisitha,

 Thank you for taking the time to reach out to us with your concerns. 

This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
 
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
 
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
 
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
 
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind Regards.
Homechoice 
SK
SISITHA K's update05 Jun 2024, 11:41
Reviewer Update
I SENT YOU GUYS MY ID NUMBER I HOPE THAT WILL HELP WITH YOUR INVESTIGATION
Homechoice
Homechoice's reply05 Jun 2024, 14:26
Official
Hi Sisitha,

Please check your email, we have responded.

Regards,
Nosiphiwo