LP
LUWANDRA P

1 reviews | Active since Apr 2012

15 Nov 2017, 11:57

EASTON BERRY

I have had a previous encounter with this company. I seeked advise from the Ombudsman as the employees of Homechoice and Easton Berry is ***********. The Ombudsman assisted with my account and Homechoice quickly jumped to sort everything out. Paid back my credit and assisted in updating my credit record which was falsely negatively listed.

Today I received a call from Easton Barry Ref ********** 0, demanding money for my arrear homechoice account

I am fed up with both homechoice and Easton barry

I do not accept you sentence "We sincerely apologise for any inconvenience caused"

I expect a phone call from both Easton barry and homchoice explaining to me why, after all the trouble I had to go thru to proof that I do not owe you money, I am being phoned - 5 months later - for arrears amounts.

I will report Easton barry to the council for debt collectors and I will seek further advise about the harassment from both companies, I will also put a claim against both companies for deformation of character.

If my credit report have been influenced by the phone call I received today, I will seek legal advise on ******** blacklisting by homechoice - for the 2nd time this year.

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Replies (1)
Homechoice
Homechoice's reply15 Nov 2017, 12:00
Official

Good Day Luwandra

Good Day

We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.

One of our staff members will be in contact with you shortly.

Regards

Customer Support Team