Duplicate Account ITC

I have called in a couple of times with a matter than on ITC my Homechoice account is appearing twice hence affecting my credit applications, I have seen this on Experian ITC, I did not check with other ITC institutions.

This is not "that my account is handed over" I repeat, it is not the case. This is a case of my account showing up twice on Experian with difference account descriptions and difference Balances.

Experian needs an Email sent to them stating that the duplication is wrong, only an authorised email from homechoice stating that it is wrong, it is when the issue can be corrected. my call to homechoice was to actually ask you to please send an email to Experian and all other ITC to rectify this problem, It has been since last week Im calling but I am getting nowhere since I do not get the same consultant whenever I call in. and those that we end up understanding the issue, nothing is ever done. Consultants should take time to . understand a client problem rather than negate or find it impossible, because it leads us nowhere. and a customer with a good account and paying on time is frustrated.

they can be reached at ********** , please copy me on the email to further engage with them, please, its been long enough.