DT
DOROTHY T

1 reviews | Active since Jul 2015

03 Jul 2015, 12:35

DOUBLE INTREST AND SERVICE FEE

THEY PUT INTEREST ON THE ARTICLE THAT I BOUGHT BUT ON THE ACCOUNT APPEARS ANOTHER INTEREST AND SERVICE FEE AT THE END I WILL PAY NEARLY 2000 RAND FOR A ARTICLE THAT I BOUGHT FOR 699-00 I AM NOT SATISFY AND NOBODY COMES BACK TO ME THEY SAY ALL THE MANAGER IS ALWAYS IN A MEETING<br>

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Replies (1)
Homechoice
Homechoice's reply07 Jul 2015, 10:27
Official
Hello DOROTHYVTONDER,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team