MS
MAUREEN S
1 reviews | Active since Mar 2013
15 Jun 2016, 08:49
Double delivery charge
<p>I orderd 2 items on the same day, an inflatable mattress and an ottoman, these two items were invoiced separately, meaning i was charged a delivery fee for each item. Really, what kind of accounting and customer service is this!!!!???? Really disappointed in this service.</p>
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Replies (2)
Homechoice's replyOfficial
15 Jun 2016, 14:00Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Homechoice's reply15 Jun 2016, 14:00
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Homechoice's replyOfficial
15 Jun 2016, 14:00Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Homechoice's reply15 Jun 2016, 14:00
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team