CM
Cathy M

1 reviews | Active since Sept 2016

27 Aug 2019, 08:46

DONT join Homechoice!!!!

I have been a loyal customer of Homechoice for about 3-4 years now, and I have not missed one debit order since my start date with homechoice. For a while now I have been receiving calls from them on a monthly basis asking me (to ensure) what date my debit order will be received. Every month I ask them why I get these calls and I'm not receiving answers, yet each month on the same date Possibly at the same time my debit order goes through.... They have never had any problems with me. This month I get an sms stating I must please pay my account to protect my future and to avoid legal action... I mean ***???? I have since requested my final invoice to please close off my account and I will not advice ANYONE to do business with them!!!

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Replies (1)
Homechoice
Homechoice's reply27 Aug 2019, 08:49
Official
Hi Cathy.

 Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this. 

Lee-Ann will be in contact with you shortly to assist in resolving the issue. 

Thank you.