SH
Sonja H

1 reviews | Active since Jul 2015

14 Jul 2015, 10:08

DONT EVER BUY FROM HOMECHOICE

I have bought a set at homechoice but when I received the invoice it was for double the price the agent told you over the phone it will be... I have been trying for 6 MONTHS to get hold of a manager WITHOUT any success to discuss this problem with them as it is not according to the agreement. <br> <br> DONT EVER BUY FROM HOMECHOICE - THEY DONT GIVE YOU THE CORRECT INFORMATION!!!!

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Replies (1)
Homechoice
Homechoice's reply14 Jul 2015, 11:40
Official
Hello Sonja_Holl,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team